At this time we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@bruggemanps.com with details of the product and the defect. In order to ensure customer satisfaction. Our experienced team will be able to recommend the best product for you.
*All skincare items and needling devices are FINAL sale*
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
Some items are non-refundable and non-exchangeable. These include: sale items, microneedling devices, supplements, silicone strips, and medical grade skincare items.
